PRIVACY POLICY (iOS)

Effective Date: March 8, 2026

This Privacy Policy explains how ISP Mobile App ("we," "our," or "us") collects, uses, stores, and shares information when you use our iOS application ("App"). By using the App, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

Account Information
If you create an account or sign in, we may collect your name, phone number, email address, user ID, and authentication details.

User Content and Service Data
We may collect information you submit in the App, including forms, route-related entries, uploaded files, images, or other content required for app functionality.

Device and Technical Information
We may collect device model, operating system version, app version, language, IP address, and basic diagnostic information to maintain performance and security.

Location Information
If you allow location access on iOS, we may collect precise or approximate location data to provide route and location-based features.

Usage Information
We may collect interactions with the App, such as screens viewed, feature usage, and timestamps, for service improvement and troubleshooting.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide and operate the App and its services
• Authenticate users and secure accounts
• Deliver route/location-based features
• Store and synchronize your data
• Respond to support requests
• Detect, prevent, and investigate fraud or misuse
• Improve app stability, performance, and user experience
• Comply with legal obligations

3. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)

Depending on your region, we process data based on:

• Your consent
• Performance of a contract (providing requested services)
• Legitimate interests (security, reliability, service improvements)
• Compliance with legal obligations

4. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information with:

• Cloud and infrastructure providers (for hosting, authentication, storage, and database operations)
• Technical service providers who support app operations
• Legal authorities when required by law, regulation, legal process, or enforceable request
• Successors in the event of a merger, acquisition, or asset transfer, subject to applicable safeguards

5. THIRD-PARTY SERVICES

The App may use third-party services such as authentication, cloud database, file storage, connectivity support, and external links. These providers process data under their own privacy terms and security controls. We recommend reviewing their privacy policies where relevant.

6. DATA RETENTION

We retain personal information only as long as necessary for:

• Providing the App and requested services
• Meeting legal, accounting, and security obligations
• Resolving disputes and enforcing agreements

When data is no longer required, we delete or anonymize it according to applicable laws and technical feasibility.

7. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we continually work to protect your data.

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to:

• Access personal data we hold about you
• Correct inaccurate data
• Delete your data
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability (where applicable)

To exercise rights, contact us using the details below. We may verify your identity before processing requests.

9. iOS PERMISSIONS

The App may request iOS permissions such as:

• Location access for route/location features
• Camera/Photos access for uploading content (if enabled)
• Notifications for service alerts and updates (if enabled)

You can control permissions in iOS Settings at any time.

10. CHILDREN'S PRIVACY

The App is not directed to children under 13 (or under the minimum age required by local law). We do not knowingly collect personal data from children without appropriate legal basis. If you believe a child has provided personal data, contact us and we will take appropriate action.

11. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers in accordance with applicable law.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version in the App or through other appropriate channels and update the Effective Date above. Continued use of the App after changes means you accept the updated policy.

13. CONTACT US

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact:

Email: privacy@farsroute.com